![]() ![]() Then when the User Account Control dialog box appears, click Yes. If you are using Windows 7, when the confirmation message appears, click Yes.Click the model to delete, then press the Alt key on your keyboard.If you are using Windows Vista, select the Start menu -> Control Panel -> Hardware and Sound -> Printers.If you are using Windows 7, select the Start menu -> Devices and Printers.When there is no uninstaller in the Start menu of Windows 7 or Windows Vista, follow these steps: Note: Printer driver and scanner driver (ScanGear) will be deleted when you uninstall the MP Drivers. The deletion of the MP Drivers is complete. When all the files have been deleted, click Complete.When the confirmation message appears, click Yes. When you are logged on to a standard account, switch to an administrator account, and restart the operation from the beginning. Some applications require an administrator account to continue. When you are logged on to an administrator account, click Yes (or Continue, Allow) to continue. This dialog box appears when administrative rights are required to perform a task. In Windows 7 or Windows Vista, a confirmation/warning dialog box may appear when starting, installing or uninstalling software.The MP Drivers Uninstaller dialog box is displayed. Select the Start menu -> All Programs -> "Your model name" -> MP Drivers Uninstaller.The procedure to delete the unnecessary MP Drivers is as follows: When There is an Uninstaller Turn off any programs running in the background, such as anti-virus and firewall programs before beginning. Note: Login as a user with Administrator privileges to uninstall. Once the software has been deleted the unit cannot be used through the computer until the software has been reinstalled. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.Uninstall and Reinstall the Driver If the MP Navigator EX or the MP drivers are no longer required, or if they are not installed correctly, uninstall them.Ĭaution: Uninstalling means deleting software, such as MP drivers, from the computer. You can also visit this article to learn how to use the IJ Scan Utility. If you have more than one scanner or have changed from a USB connection to a network connection, you'll need to set the network environment from the IJ Scan Utility. If you'd like more information on the IJ Scan Utility, this video may help. Place your photo or document on the scanner, and then choose either Photo or Document on the IJ Scan Utility to initiate the scan. Once the IJ Scan Utility is open, be sure that your device is listed at the top of the window. Windows 7 / Windows Vista / Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility.Windows 8 / 8.1: Select IJ Scan Utility on the Start screen. If IJ Scan Utility doesn't display, select the Search charm, then search for IJ Scan Utility.If you don't see this, type IJ Scan Utility in the search bar. Windows 10 / 11: From the Start menu, select All Apps > Canon Utilities > IJ Scan Utility.When you have finished the installation process, you will then be able to find and open the IJ Scan Utility to initiate scans.įollow these steps to open and run the IJ Scan Utility: ![]() Follow the on-screen instructions to install the MP Drivers. Learn where to find the file if you are unable to locate it. Once the download is complete, double-click the file to begin installation.Scroll down until you locate the MP Drivers or the Driver Setup Package for your model.If it is not detected, select it from the drop down menus to show the available drivers and software for your model. Your computer's operating system will be automatically detected.In this example, the PIXMA G3260 is used. This will take you to the specific support page for your printer/scanner. When your model name appears, click it.Enter your printer/scanner model in the search box under Canon Support.Model names differ by country, and only U.S. Download and install the MP Drivers/IJ Scan Utilityįollow these steps to start the download process:īecause this article applies to many printer models, the above link will take you to the page that allows you to enter your specific printer model number. ![]()
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